Customer Relationship Management - Salesforce

CRM solutions for smarter business outcomes

Overview

As CRM technologies rapidly advance, organisations face the challenge of managing evolving capabilities and a growing influx of information. To stay ahead, companies need solutions that simplify complexities while maximising the value of their CRM systems. 

Salesforce

Salesforce is a powerful cloud-based CRM solution designed to enhance team productivity and drive sales success. As a cloud-based platform, Salesforce offers unmatched speed and scalability, eliminating the need for hardware or software installations. Its open-source architecture ensures seamless integration with existing systems, while the Salesforce AppExchange provides access to an array of tools and applications to further extend its capabilities. Regular, user-driven updates ensure the platform evolves in line with business needs, while its subscription model offers affordability and flexibility.

Salesforce ensures secure and accessible data management, enabling teams to work efficiently across devices. The Salesforce1 mobile app allows businesses to customise their CRM experience to suit specific requirements. Additionally, its cloud-based marketplace provides add-on solutions that cater to a wide range of industries, making Salesforce adaptable and scalable for organisations of all sizes. BDO India’s team of CRM experts brings extensive domain expertise to develop customised strategies for each sector. 

How BDO India Can Help

BDO India designs its CRM solutions to cater specifically to the unique requirements of industries such as Financial Services, Insurance, Manufacturing, Professional Services, and IT/ITES. These tailored solutions empower organisations to gain actionable insights, enhance collaboration across departments, and improve overall operational efficiency. 

Our suite of solutions includes:

  • Contact and Lead Management
  • Sales automation
  • Customisation and AppExchange
  • Analytics and Reporting


How BDO India Can Help

Meet Our Leaders

Dipankar Ghosh

Dheeraj Toshniwal

Partner & Leader
Digital Services
BDO Digital
personView Bio

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