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Business Analyst - Technology Services (Digital Services) - TSS/MUM/0090

22 September 2021

Location: Mumbai - The Ruby , Mumbai - Goregaon
Job title: Business Analyst
Reference: TSS/MUM/0090
Contact: Meenakshi Ganju

About Technology Services

In the world of business today, the words ‘disrupt, innovate, and transform’ have become daily goals. For companies to gain recognition, digital transformation is key. It increases profitability & retention, enhances governance, controls & compliance, and overall organisation growth. However, most companies struggle to meet their digital transformation goals.

At BDO in India, we assist clients in their digital transformation journey, enabling them to realign the way they do business and create more value. Leveraging our deep industry knowledge and extensive experience, our industry experts provide a holistic approach to clients looking for a successful digital transformation. Whether the focus is on automating tax compliance, enhancing customer interaction, increasing profitability through operational excellence, or improving employee experience and retention, we apply a proven framework and methodology that includes professionals with knowledge and experience.


Job Code


Position Title

Business Analyst




Technology Services


3-6 years


B.E/B.Tech/ IT/ MCA/BA


Roles & Responsibilities

  • Develop and maintains knowledge on current and emerging tax technical developments/trends and assess the impact to existing business requirements
  • Creating documentation including requirements, user stories, acceptance criteria, feature description / concept notes, user guides, process flows, wireframes and newsletters.
  • Assisting the Product Owner in leading, directing, and reviewing all activities associated with delivering technology products
  • Ability to work collaboratively with Tax Subject Matter Experts (SMEs) and technical teams and project managers on product development during all phases of software development life cycle
  • Responsible for conducting Design Thinking sessions to gain insights into end user needs, Manages the Product Backlog for a Product, working with the Product Owner to prioritize requirements, define and manage scope and sprints for a project
  • Provides operational support to tax practitioners. Engages with various teams to resolve problems as they arise
  • Maintain a solid knowledge base of the functional capabilities of and is a Subject Matter Expert on the various areas and tax technology products
  • Attend client meetings to consult on what the client’s need are, documenting and analysing them & helping to innovate solutions


Analytical Thinking


Strategic Thinking

Creative Problem Solving & Decision Making

Interpersonal Relationship & Respect